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Help Center

Do the price include Diamond Prices?

No, the diamond prices are quoted separately as each customers requirement is different. A higher size, cut, quality and color may fetch higher price while a lower parameter shall decrease the price.

Do you make custom orders?

Absolutely YES! We love to do that! You can contact us and set up a meeting to discuss your preference and requirements.

Why should I provide my real email and phone number when I order? I don’t want spam.

Your information stays privately with us and we wouldn’t ever want to spam you. It’s important to have a way for our customer service team to contact you about your order so nothing surprising happens! Inaccurate credit card information is a finger’s slip away and occasionally your selection is so stellar that it’s on backorder. We also want to make sure you get our email confirmation as a record of the order. Working with customers makes us happy; we just need a way to keep the lines of communication open.

Do you have an actual store I can come visit?

Nope, no bricks & mortar for us. But although we only exist online, there are still tons of ways to stay in touch with us.

Do you have a catalog?

We don’t, because it wouldn’t work well for us. We get jewelry from all over the world every single day, far too much for us to keep a print catalog current. The best way to keep up to date on the newest items is check out our New Arrivals page. And if coming back to our site every few days is more commitment than you’re ready for, try our email newsletter. That will keep you on top of storewide sales, coupons, new arrivals, etc.

What is the difference between white gold and yellow gold?

The difference is just the color right? The answer is yes and no. Gold comes from the earth a bright yellow color, therefore, white gold is naturally yellow too. In order to make the yellow less noticeable white property alloys are added to gold to help mass the yellow color. This is where karats of gold come into play.

You have probably heard of 10 karat (kt), 14 kt, 18kt, 22kt, and 24kt gold. A karat is a unit of measure of how much gold is in an alloy metal. For example, 14 karat gold is made up of 58.5% gold while the other 41.5% is made up of alloys. The most common alloys used in gold are copper, zinc, silver, palladium, and nickel. In white gold, the alloys used are typically the white property alloys silver, palladium, and nickel. As mentioned early, these alloys are what make “white gold” white.

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